Privacy Policy

This policy explains what LevelUp Training, LLC collects through LevelUp Poker and why.

What we collect

• A random browser ID, stored in your browser, so the free diagnostic works without an account.
• Your email address, if you sign in or subscribe.
• Your training activity: the decisions you make, the reasoning you type, the hands you log and any feedback you send.
• How you use the site: pages visited, buttons clicked and anonymised screen recordings of your visits, used to find what is confusing or broken. Anything you type into a form field is hidden from these recordings.
• Subscription status from Stripe. We never see or store your card details.

How we use it

To run your training, build your player profile, choose your next hands, manage your subscription and send account emails. Logged hands, without your identity, also help calibrate our opponent models.

Service providers

Stripe (payments), Supabase (database and sign-in), Vercel (hosting), Resend (email), PostHog (site analytics and session recordings) and Anthropic (written feedback on your reasoning, when enabled). They process data only to provide those services.

What we don't do

We don't sell your data or use it for advertising.

Your choices

You can cancel your subscription from your dashboard, and you can ask us to delete your account and data by emailing contact@levelup-poker.com.